Privacy policy
DealoraMart (“DealoraMart,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, create an account, place an order, communicate with us, or otherwise use our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this Policy, please discontinue use of our website and services.
1. Information We Collect
Depending on how you interact with DealoraMart, we may collect the following categories of information:
Personal Information
This may include your name, email address, telephone number, billing address, shipping address, and other contact details you provide when placing an order or contacting us.
Order Information
When you place an order, we may collect information relating to your purchase, including products ordered, order value, transaction details, shipping information, and order history.
Payment Information
Payments may be processed through third-party payment service providers. Payment providers may collect and process payment credentials in accordance with their own privacy policies and security practices.
Account Information
If you create an account, we may collect information associated with your account, such as your login credentials and account preferences.
Communications
If you contact us, we may retain information contained in your communication, including emails, messages, support requests, and related correspondence.
Device and Technical Information
When you access our website, certain information may be collected automatically, including your IP address, browser type, device information, operating system, approximate location, and technical information relating to your interaction with our website.
Usage Information
We may collect information regarding how you interact with our website, including pages viewed, products accessed, browsing activity, and other usage information.
2. How We Collect Information
We may collect information:
- Directly from you when you provide it to us
- Automatically when you use our website
- Through Shopify and other technology providers supporting our services
- Through payment, shipping, analytics, customer-support, and other service providers
- From third parties where permitted by applicable law
3. How We Use Your Information
We may use personal information for legitimate business and operational purposes, including:
- Processing and fulfilling orders
- Processing payments
- Providing shipping and delivery services
- Managing customer accounts
- Responding to enquiries and providing customer support
- Communicating with you about your orders
- Improving our website, products, and services
- Maintaining website functionality and security
- Detecting, preventing, and investigating fraud, abuse, or unauthorised activity
- Complying with legal and regulatory obligations
- Protecting our rights, property, customers, and business
- Sending marketing communications where permitted and where applicable
4. Information Sharing and Disclosure
We do not sell your personal information simply as a source of revenue.
We may disclose personal information where reasonably necessary to operate our business and provide our services, including to:
Service Providers
We may share information with trusted service providers that assist with payment processing, hosting, website operations, shipping, fulfilment, analytics, customer support, security, and other business functions.
Shopify
Our online store is powered by Shopify. Shopify and its related service providers may process information in connection with the operation of our online store and services.
Legal Requirements
We may disclose information when required or permitted by applicable law, regulation, legal process, court order, or lawful governmental request.
Business Transactions
If DealoraMart is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, personal information may be transferred as part of that transaction where legally permitted.
5. Data Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, misuse, destruction, or loss.
Depending on the nature of the information and the services involved, security measures may include access controls, authentication mechanisms, secure technology infrastructure, encryption or secure transmission where supported, monitoring, and other appropriate safeguards.
Access to personal information is limited to individuals, service providers, and systems that reasonably require access for legitimate business purposes.
No method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect your information, we cannot guarantee absolute security.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website usage, improve performance, and support other legitimate website activities.
You may be able to control certain cookies through your browser or device settings. Disabling certain cookies may affect the functionality of our website.
7. Third-Party Services and Websites
Our website may contain links to third-party websites, services, or platforms.
DealoraMart is not responsible for the privacy practices, security, content, or policies of third parties. We recommend reviewing the privacy policies of third-party services before providing them with personal information.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing our agreements.
The appropriate retention period may vary depending on the type and purpose of the information.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us in circumstances where such collection is not permitted, please contact us so that we can review the matter and take appropriate action.
10. Your Privacy Choices
Depending on applicable law, you may have certain rights concerning your personal information, which may include rights to request access, correction, deletion, restriction, or other actions regarding your information.
You may also have the right to withdraw consent where processing is based on consent, or to opt out of certain marketing communications.
Requests will be handled in accordance with applicable law and may be subject to reasonable verification requirements.
11. Marketing Communications
Where permitted by applicable law, we may send promotional or marketing communications about our products, services, offers, or updates.
You may unsubscribe from promotional emails by using the unsubscribe mechanism included in the communication or by contacting us directly.
Transactional and service-related communications may continue where necessary to fulfil an order or provide requested services.
12. International Data Processing
Some of our service providers may process or store information outside your state or country of residence.
Where required by applicable law, we take reasonable steps to ensure that such processing is subject to appropriate safeguards.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the beginning of this Policy. Your continued use of our website after an updated Policy is published constitutes your acknowledgment of the updated Policy to the extent permitted by applicable law.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us at:
DealoraMart
Pune, Maharashtra, India
Email: DealoraMart@outlook.in