Shipping policy

SHIPPING INFORMATION

We know you’re already waiting to put that new case on your phone, so here’s how our shipping process works.

ORDER PROCESSING

Every case is made-to-order, which means we begin producing your case after you place your order.

Orders generally enter production on the next business day and usually require 2–3 business days for production.

Orders are processed on a first-come, first-served basis. Weekends and applicable public holidays are not counted as business days.

For example, if you place an order on Friday, production will generally begin on Monday, provided Monday is a regular business day.

SHIPPING & DELIVERY

Once your case has completed production, it will be shipped using our applicable shipping partner.

Standard shipping generally takes 3–7 business days after your order has been shipped.

This means the overall estimated timeframe from placing your order to delivery is approximately 5–10 business days.

Delivery times are estimates and may vary depending on your location, shipping carrier, weather conditions, public holidays, high shipping volumes, or other circumstances beyond our reasonable control.

SHIPPING ACROSS INDIA

We currently ship orders across India.

Shipping availability may depend on whether the provided address is serviceable by our shipping partners.

Please make sure your name, phone number, address, city, state, and PIN code are entered correctly at checkout. Incorrect or incomplete information may result in delivery delays or failed delivery attempts.

TRACKING YOUR ORDER

Once your order has been shipped, tracking details will generally be provided through the contact information associated with your order.

Tracking updates may take some time to become active after the package has been handed over to the shipping carrier.

You can use the tracking information provided to monitor your shipment.

DELIVERY DELAYS

Although we work to process and ship orders within the estimated timelines, unexpected delays may occur.

These may include carrier delays, weather conditions, public holidays, high order volumes, logistical disruptions, incorrect address information, or other circumstances outside our reasonable control.

If your order appears to be significantly delayed, please contact us with your order number so we can assist you.

FAILED OR MISSED DELIVERY

If a delivery attempt is unsuccessful because the recipient is unavailable, the address is incorrect, the recipient cannot be contacted, or another delivery issue occurs, the shipping carrier may make another attempt or return the package according to its applicable procedures.

If an order is returned because of incorrect address information, repeated failed delivery attempts, refusal to accept the package, or another issue attributable to the customer, additional arrangements may be required before the order can be shipped again.

DAMAGED PACKAGES

If your package arrives visibly damaged, we recommend taking clear photographs of the package before opening it.

If the product inside is damaged or defective, please contact us as soon as possible with your order number and clear photographs or other relevant information.

We will review the issue and provide an appropriate resolution in accordance with our applicable policies and applicable law.

CHANGES TO YOUR SHIPPING ADDRESS

If you need to change your shipping address after placing an order, contact us as soon as possible.

We will make reasonable efforts to accommodate the request if your order has not yet entered production or been shipped.

Once production or shipping has started, changes to the delivery address may not be possible.

SHIPPING CHARGES

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on your order, delivery location, promotional offers, or other applicable factors.

If free shipping is offered as part of a promotion, the applicable promotional terms will apply.

CONTACT

For questions regarding shipping, delivery, tracking, or your order, contact us at:

DealoraMart
Pune, Maharashtra, India
Email: DealoraMart@outlook.in
Instagram: @DealoraMart

When contacting us about an order, please include your order number and relevant details so we can assist you efficiently.